Jobs
Sort by: relevance | dateDigital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Digital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Digital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Talent Acquisition Partner
About Ancestry: When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families.We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious. About The Role As the Talent Acquisition Partner, you will be at the forefront of our talent acquisition efforts in key locations, responsible for overseeing end-to-end recruitment processes for our International teams. This role is a 12-month maternity cover fixed-term contract and has a December start date, so please only apply if you are available from that date. You will report to the Senior Manager, Global Talent Acquisition, based in California and work closely with the Recruitment Coordinator for International, based in Dublin. You will collaborate with hiring managers, write compelling job descriptions, advertise roles, source top talent through innovative methods, and manage the interview scheduling and contracts process. To be successful you need to be organised, proactive and flexible. We are looking for someone who can attend our Dublin office once a week for in-person collaboration as they ramp up in the role and get to know stakeholders. However, we offer flexible working so you can work from home the rest of the time if you choose. What you will do Benefits Ancestry offers completion bonus, fully flexible working, pension, health and dental option, monthly wellness bonus, free Ancestry subscription, 25 days paid annual leave plus Christmas off. Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb. We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers . Additional Information: Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, colour, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, civil status, family status, membership of the Traveller community, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability and require a reasonable accommodation or adjustment to support you during the interview process, please notify the recruiter.All job offers are contingent on a background check screen that complies with applicable law. Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
Marketplace Operations Coordinator
Who We Are: Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world. About Your Role: Sendoso is seeking a seasonal highly motivated individual who is equal parts creative and digitally savvy to support the Marketplace Team to help orchestrate our global supply chain as part of the experience for Sendoso customers. The Marketplace Ops Coordinator is a data and ops centric role that will engage with key stakeholders and vendor partners to ensure the expedient process, management and delivery of goods and services to our customers. You will focus on providing key support to the Marketplace Team in all aspects of the Ops process including understanding product capabilities, troubleshooting any customer queries and delivering best practices. The ideal candidate has a background in customer service with a history of success and providing an exceptional customer experience. Who You Are: Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of gender, marital/civil status, family status, sexual orientation, religious belief, age, disability, race or membership of the traveler community.
Digital Marketing Executive
About the role We are seeking a passionate and results-driven Digital Marketing Executive to join our dynamic Marketing team. In this role, you will collaborate closely with the Marketing Manager and other team members to enhance our digital presence and drive brand growth. You will have the exciting opportunity to work across our ten service lines, identifying marketing opportunities, gathering insights into client needs, and creating impactful content for our digital channels. Key responsibilities of the role include, but are not limited to: ORS is committed to creating a diverse and inclusive company culture. We foster a culture of inclusion for all employees that respects and supports their individual strengths and experiences. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Health & Safety Graduate
About the role ORS is a fast-growing firm, and we are expanding our talent to support the growth of the company. The Health and Safety Management Teams Senior Administrator is a varied role. The primary focus of this role will entail being responsible for managing the overall compilation of project specific documentation within the team and in doing so working closely with the team lead and senior consultants. General tasks may include the accurate and timely preparation/delivery of project submissions and documents, both internally within the team but also to external groups such as clients, architects, contractors. Some of these documents may include the preparation of Preliminary Safety and Health Plans, Design Risk Assessment Trackers, Construction Stage Inspection Reports and the gathering of documents and compilation of project Safety Files. It is also envisaged that the role will include assisting with the preparation of team tender submission and issuance of required documentation critical to the tendering function within the team. As the team and business continue to grow and explore new avenues, daily tasks may change to suit. Key Responsibilities ORS is committed to creating a diverse and inclusive company culture. We foster a culture of inclusion for all employees that respects and supports their individual strengths and experiences. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
UK Credit Services Agent
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: As a Credit Services Agent for the UK market within Global Operations, you’ll be part of a dedicated team delivering excellent customer service to both internal and external clients. Your main tasks include handling credit inquiries via phone and messaging, managing credit limit adjustments, waiving fees and interest, processing payments, explaining credit statements, and supporting customers with financial difficulties (outside of Collections). You’ll also address general PayPal inquiries to enhance the customer experience.This role demands integrity, adaptability, and strong communication skills. You should be customer-focused, organized, analytical, and thrive in a collaborative, fast-paced environment. Job Description: This is a remote position within Ireland. Your Day to Day
Account Sales Representative
Job Description Job Title: Account Sales Representative CF/PCF Number: CF 4 Reports to: Head of Sales Ireland SMB UK & Ireland What is the purpose of this Role? Sales of new merchant accounts Which jobs(s) does this Role report to? Direct line - Head of Sales Ireland SMB UK & Ireland Which jobs(s) and the number of staff reporting to this Role? Direct line reporting: 5. Control Function Disclosure This role has been identified as Controlled Function (“CF 4 ”) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
